Frequently Asked Questions
Common questions about ordering and delivery
How long does delivery take?
Most orders are delivered within 1-3 business days across the UAE. Delivery times vary by emirate and are confirmed at checkout.
What payment methods do you accept?
We accept credit/debit cards, cash on delivery (where available), and buy now pay later options through Tabby and Tamara.
Can I return a product?
Unopened products in original packaging can be returned within 7 days of delivery. Contact support with your order number to start a return.
Do you deliver to my area?
We deliver to most areas in Dubai, Abu Dhabi, Sharjah, Ajman, and other major emirates. Enter your location at checkout to confirm availability.